Privacy Policy
Effective Date: March 6, 2026
Fleurish Chicago ("Fleurish," "we," "us," or "our") is a floral design firm and retail flower shop located in the Bronzeville neighborhood of Chicago, Illinois. We operate our business through our website at fleurishchicago.com.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, book a workshop, or otherwise engage with us. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
Information You Provide Directly
• Name, email address, phone number, and mailing or billing address
• Event details such as event date, venue, and floral preferences submitted through inquiry or booking forms
• Payment information processed securely through third-party payment processors (we do not store your full card details)
• Workshop registration and participant information
• Messages, requests, or feedback submitted through contact forms or email
Information Collected Automatically
• IP address, browser type, and device information
• Pages visited, time on site, and referring URLs collected through cookies and analytics tools
• Location data if you enable location services in your browser
2. How We Use Your Information
We use the information we collect to:
• Process orders, bookings, and event inquiries
• Communicate with you about your orders, workshops, or services
• Send delivery notifications and service updates
• Send marketing communications, including promotions and event announcements, if you have opted in
• Improve our website experience and understand how visitors engage with our content
• Comply with legal obligations and resolve disputes
3. How We Share Your Information
We do not sell your personal information. We may share information with trusted third parties in limited circumstances, including:
• Payment processors (such as Square or Stripe) to facilitate transactions
• Delivery partners to fulfill local flower delivery orders
• Email marketing platforms to send communications you have opted into
• Website hosting and analytics providers that support our site operations
• Legal or regulatory authorities if required by law
All third-party service providers are required to handle your information securely and only for the purposes we authorize.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and analyze traffic. You may adjust your browser settings to decline cookies; however, some features of our website may not function properly if cookies are disabled.
5. Email Communications and Marketing
If you have signed up for our email list, booked a service, or opted in through our website, you may receive marketing emails from Fleurish Chicago. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. We will process your request promptly.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, and comply with legal requirements. When your information is no longer needed, we will securely delete or anonymize it.
7. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While we work to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information, subject to certain exceptions
• The right to opt out of marketing communications at any time
To exercise any of these rights, please contact us at the information below. We will respond within a reasonable timeframe.
9. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
10. Third-Party Links
Our website may contain links to third-party websites, social media platforms, or partner pages. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
11. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please reach out to us:
Fleurish Chicago
Bronzeville, Chicago, Illinois
Website: fleurishchicago.com
Email: hello@fleurishchicago.com
Flowers for every moment.